Identifying Duplicate Cases in PEGA

Step 1: Create Casetype Named as "Duplicate Casetype"

Step 2: Create New Step named as "Create"

Step 3: Click Configure View and Properties that Shown in Image and Then Submit.

Step 4 : Now Create One New Stage Named as "Identify Duplicate" and Click New Step and Then Click More

Step 5: Now Click Automations and Click Search Duplicate Cases and Select It.

Step 6 : Now Add Base Condition and Select "District" Property in Potential Duplicate and Choose comparator as "same".

Step 7: Now Add Weighted Condition and Select As Shown in Image

Step 8 : Again Add One More Weighted Condition and Do the Same as Shown in Image.

Step 9: Now Give weighted conditions sum at least as "25". and Save a Casetype

Step 10 : Now Run The Case and See The Output as Shown in Below Video.

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